Privacy Policy

 

1. Introduction

   This privacy policy outlines how HOSHTEL99 PRIVATE LIMITED ("we," "us," or "our") collects, uses, and protects your personal information. It applies to our website and services. Please read this policy carefully to understand how we handle your data.

 

2. Use of Your Information

   We collect your information to ensure the safety of our users and guests who book through our platform, as well as for statistical purposes. This includes gathering guest data such as nationality, date of birth, and gender for analytical purposes. We may also automatically log your IP address for website management and demographic analysis. We use this data to send confirmation emails for reservations and may require your email address for communication purposes.

 

3. Reservation Data

   To confirm reservations, we require the following information:

   - Your name

   - Telephone or mobile number (for emergencies)

   - Gender

   - Nationality

   - Date of Birth

   - Identification data (e.g., Passport, Driving License details)

   - Credit card details (including the three-digit code on the back)

   - Dates of arrival and departure

   - Email address

   We will also need the same information from fellow travelers for a quick and efficient check-in process.

 

4. Credit Card Data

   We require your full 16-digit debit/credit card number, cardholder name, card type (VISA, MasterCard, or Maestro), three-digit security code, and expiry date to guarantee reservations. Your card details are used only to secure your booking. We will only charge your account if you do not follow our cancellation procedure. For subscription-based memberships, we may charge a monthly fee with your authorization, and you can cancel your membership at any time.

 

5. Guests' Personal Data

   We respect guest privacy and will not sell or disclose guests' personal information to third parties unless it's an emergency or part of our duty of care.

 

6. Keeping Guests' Information Updated

   If your personal information changes, it's your responsibility to inform us promptly. We may contact you if we suspect that we hold incorrect information about you.

 

7. Website Security

   While the internet is not entirely secure, we have implemented security procedures, including firewalls, to protect our website from unauthorized access.

 

8. Third Party Websites

   Our website may contain links to third-party websites. We are not responsible for the data use or reservations made through these third-party sites. Please refer to their privacy policies and terms and conditions.

 

9. Photography and Film

   You are generally allowed to take photos or film at our properties, but we recommend asking for permission, especially for other guests. We may also commission crews to film or photograph our properties for promotional purposes.

 

10. Disclosing Guests' Personal Information to Third Parties

    We will not disclose your personal information without your permission, except when legally required (e.g., by court order) or to prevent fraud.

 

11. Your Rights

    By submitting your information, you consent to its use as outlined in this Privacy Policy. You can request access, modification, or deletion of your information by contacting us at manager@hoshtel99.com.

 

12. Changes to Our Privacy Policy

    We may update this Privacy Policy, and continued use of our website implies your agreement with any changes.

 

13. Contact Us

    If you have questions about this Privacy Policy, please contact us at manager@hoshtel99.com.

 

Note:

This Privacy Policy applies to HOSHTEL99 PRIVATE LIMITED and not to websites of other companies, individuals, or organizations linked from our website.